Product Manager

Palo Alto, CA or Remote

Gen Z is the generation of the side hustle. 💪🏻 They’re creators. 👩‍🎤 They’re freelancers. 🧑‍💻 They’re investors. 👩‍💼 And they’re not afraid to take on challenges, especially when it comes to their finances - and we’re here for it.

Step is a next-generation financial services company building a better banking experience to help teens and young adults achieve financial independence and knowledge at an earlier age. We’re on a mission to improve the financial future of the next generation by empowering teens to start their financial journey today. Step is a well-funded Series C company that has raised more than $175M, focused on disrupting the banking industry through a differentiated mobile-first consumer experience.

Teens and families love our product. We eclipsed 1 million customers in just four months after launch and have now crossed 4 million customers. If you’re looking to join a fast-growing company with a strong mission and vision that puts people first, we want to meet you!

The Role

As a Product Manager at Step, you will lead product decisioning and delivery in your product area, with an eye to Step’s overall business goals.

You will use data and insights to prioritize your roadmap, articulating the why behind your decisions. You will work with Design and Engineering in particular, as well as Customer Experience, Data Sciences, Risk, Legal & Compliance, Design, Finance, and Marketing to deliver value and delight to our customers.

Responsibilities

  • Drive key consumer facing initiatives that will positively impact our customers’ financial lives and our business.
  • Develop a deep understanding of the customer.
  • Use data and insights to identify the highest impact features, improvements, and experiments.
  • Document and communicate the why of our product decisions.
  • Partner with design, engineering, data sciences, marketing, CX, risk, legal & compliance, finance and leadership to prioritize, build and roll out product features.
  • Measure impact and communicate learnings.

About you

  • 5+ years of product management experience or equivalent; software engineering or design experience a plus.
  • Experience building mobile consumer experience where consumer safety and security is paramount.
  • Experience building, launching, and managing products at scale
  • Excellent written and verbal communication skills
  • Excellent analytical skills. 
  • Experience with BigQuery/Looker and Mixpanel or similar product analytics software;
  • Deep care for the customer, proactive, outcome-oriented.

Salary Range

  • Base pay salary range is $145,000-$175,000 and stock in early stage startup
  • Salary will be determined by a variety of factors including job-related skills, experience, qualifications, work location, and market conditions.

Working at Step

  • Competitive salary based on experience, with full medical and dental benefits 💸
  • High potential for growth 📈
  • Stock in an early-stage startup 🤩
  • Flexible WFH and vacation policy 🏝
  • Paid parental Leave 🐣
  • Employee referral program 👯‍♀️👯
  • Professional development reimbursement  📚
  • Monthly stipend for Step Card testing ☕️
  • 401K plan 💪🏻